BrainBuffet

Certification Exam Info 6

• Getting Extended Time for Individual Education Plans
• Proctoring and Testing Center Tips
• Student Tips for the Test
• Industry Exams
• What do you do now that you're certified?

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Website Assistance 7

• I'm getting intermittent/inconsistent errors. Any tips?
• Accessing Project Files
• How do I keep track of my students' progress?
• Can I Manually Mark a Student's Topic as Complete or Incomplete?
• Completed Course Certificates

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Account Assistance 7

• How do I purchase a subscription?
• Password Resets
• How can I see when my license/group expires?
• How do I log in?
• How do I update my account information (name, email, password)?

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Getting Started 3

• Getting Started Tutorial Videos
• How do I get my group's registration link?
• Implementing Our Curriculum In Your Classroom

Curriculum 2

• Pre- and Post-Assessments
• Enrichment Course Retirement

Student's FAQ 7

• We got the brainbuffet package through the Gmetrix platform, I do not have a BrainBuffett username and login to access the videos. How do I get one?
• Are there any cancellation fees if I decide to cancel the monthly subscription?
• Is there a way to pause my membership for some time without losing my progress?
• It won’t let me take the quiz again, What should I do?
• Support is not responding, what do I do?

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School's FAQ 9

• Our school's BrainBuffet licenses have expired. How do we go about getting these renewed?
• Our school got the Microsoft and Adobe package and they are available to teachers. But they are unable to add a students, they can't see any Microsoft courses on their end, only Adobe.
• Is it possible to have more than one License Manager per package?
• Is it possible to exchange the teacher of a classroom or some classrooms?
• Classrooms are showing the wrong expiration date, what should we do?

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Course FAQ 4

• How long does it take to complete the courses?
• Are there any cancellation fees if I decide to cancel the monthly subscription?
• How can I know which course is the best one for me?
• Do I have to install anything on a computer or is everything web-based?