Teacher's FAQ
To add a classroom, you first need to be granted access by your License Manager. If you’re not sure who your License Manager is, you can email support@brai...
Mon, 20 Oct, 2025 at 4:53 PM
After creating a classroom, there are 2 ways you can add your students: Option 1 (Recommended): Classroom Link Go to My Class (top menu), then select...
Wed, 17 Dec, 2025 at 1:05 PM
There is a way to move all the classroom students from the Student Enrollment section of the My Class page, you can select the classroom with the students i...
Wed, 3 Jan, 2024 at 7:20 AM
Please follow the steps given in this video. If you are at the right place but there are no files, here is what we advise you to do: 1. If you’re a tea...
Mon, 20 Oct, 2025 at 4:57 PM
If the user is able to log in, but unable to see the videos, this might be happening for two reasons: 1. Their user has not been added to any classroom...
Mon, 20 Oct, 2025 at 5:00 PM
From the My Class page, click on Course Progression. Select a classroom, course and topic, and you will be able to see the individual progress os each stud...
Mon, 20 Oct, 2025 at 5:03 PM
At this time, user passwords must be reset individually.
Fri, 29 Dec, 2023 at 2:04 PM
It is possible to transfer all your classes to another teacher, to do so you’ll have to ask your school’s License Manager to exchange your user with the one...
Fri, 29 Dec, 2023 at 4:11 PM
If your students are having problems to answer the quiz questions because of a missing image or because of a broken interface, we suggest: 1. Try cleari...
Fri, 29 Dec, 2023 at 4:27 PM
If you're not able to alter the number of registrations on your classroom, this could be because of two situations: 1. You may not have enough lice...
Wed, 3 Jan, 2024 at 8:39 AM