Teacher's FAQ

How can I add a classroom?
To add a classroom, you first need to be granted access by your License Manager. If you’re not sure who your License Manager is, you can email support@brai...
Mon, 20 Oct, 2025 at 4:53 PM
How can I add students?
After creating a classroom, there are 2 ways you can add your students: Option 1 (Recommended): Classroom Link Go to My Class (top menu), then select...
Wed, 17 Dec, 2025 at 1:05 PM
Is there a way to move students from one classroom to another?
There is a way to move all the classroom students from the Student Enrollment section of the My Class page, you can select the classroom with the students i...
Wed, 3 Jan, 2024 at 7:20 AM
Where can I find instructor files?
Please follow the steps given in this video. If you are at the right place but there are no files, here is what we advise you to do:  1. If you’re a tea...
Mon, 20 Oct, 2025 at 4:57 PM
Student can log in but cannot access any of the modules, how can we fix this?
If the user is able to log in, but unable to see the videos, this might be happening for two reasons:  1. Their user has not been added to any classroom...
Mon, 20 Oct, 2025 at 5:00 PM
Where can I see the students’ progress?
From the My Class page, click on Course Progression. Select a classroom, course and topic, and you will be able to see the individual progress os each stud...
Mon, 20 Oct, 2025 at 5:03 PM
Is there an option to reset all the students' password?
At this time, user passwords must be reset individually.
Fri, 29 Dec, 2023 at 2:04 PM
Is it possible to give my classes to another teacher?
It is possible to transfer all your classes to another teacher, to do so you’ll have to ask your school’s License Manager to exchange your user with the one...
Fri, 29 Dec, 2023 at 4:11 PM
Found with a broken interface on the quiz, what should I do?
If your students are having problems to answer the quiz questions because of a missing image or because of a broken interface, we suggest: 1. Try cleari...
Fri, 29 Dec, 2023 at 4:27 PM
When I try to add more students to my classroom to box turns red and doesn’t accept the number I enter. What do I do?
If you're not able to alter the number of registrations on your classroom, this could be because of two situations:  1. You may not have enough lice...
Wed, 3 Jan, 2024 at 8:39 AM