Student's FAQ

We got the brainbuffet package through the Gmetrix platform, I do not have a BrainBuffett username and login to access the videos. How do I get one?
Does your school use ACATestPrep or MOSTestPrep with GMetrix? If that is the case, your account is on their platform and you would have to contact the GMetr...
Fri, 29 Dec, 2023 at 6:12 PM
Are there any cancellation fees if I decide to cancel the monthly subscription?
There are no cancellation fees, and you have the flexibility to cancel whenever it suits you best.
Fri, 29 Dec, 2023 at 6:30 PM
Is there a way to pause my membership for some time without losing my progress?
If you ever need to cancel, don't worry about losing your progress. As long as you sign back in within a year, your progress will be safely stored. When...
Fri, 29 Dec, 2023 at 6:38 PM
It won’t let me take the quiz again, What should I do?
If you're having problems answering the quiz questions because of a missing image or because of a broken interface, we suggest: 1. Clearing the cook...
Fri, 29 Dec, 2023 at 6:43 PM
Support is not responding, what do I do?
If you’re a student and are contacting us from your student email, chances are the school has blocked any messages from external sources, so please have you...
Fri, 29 Dec, 2023 at 6:44 PM
I can't see the courses I'm supposed to work on, what should I do?
If you’re a student, to see the courses you need to be added to a classroom by a teacher. Please reach out to your teacher to check if your email was pr...
Fri, 29 Dec, 2023 at 6:48 PM
How can I create an account for my digital art class?
You shouldn't create an isolated account. To join a classroom your teacher needs to send you a link for you to create an account, or send you an email w...
Fri, 29 Dec, 2023 at 7:13 PM