Website Assistance

Where can I find the Privacy Policy?
That one’s easy. Right here.
Wed, 26 Oct, 2022 at 1:07 PM
I'm getting intermittent/inconsistent errors. Any tips?
Yes! This is the hardest thing to troubleshoot because it’s inconsistent. But that normally points toward a computer problem, not a network or website probl...
Tue, 19 Oct, 2021 at 4:13 PM
I have a computer that's stuck on an error, the rest seem OK.
This is difficult to troubleshoot as all inconsistent problems are. Our first suggestion is to verify that you can access other sites. Second, try t...
Thu, 4 Feb, 2021 at 4:00 PM
Accessing Project Files
The Project Files can be found in two places:  In the Project Files Topic page, or In the Resources tab Once you open the folder of your c...
Tue, 19 Oct, 2021 at 4:14 PM
I'm getting an error that says Flash:Video file not found.
Just refresh the page to fix that. The videos time out after a certain amount of time if the page loads and the video doesn’t play. Schools often have limit...
Fri, 7 Jun, 2019 at 7:59 AM
Help! I've forgotten my password!
No worries! CLICK THIS LOST PASSWORD LINK to recover it.  This requires that you have access to the email used when you created the accoun...
Tue, 19 Oct, 2021 at 4:16 PM
How do I keep track of my students' progress?
To view students' course progression Visit the My Class page and click on the Course Progression tab found on the left side. Select the desi...
Tue, 19 Oct, 2021 at 5:45 PM
How do I change my students' password?
Students can request a password reset themselves using this link. However, if students cannot receive emails from outside sources, their group leader mu...
Tue, 19 Oct, 2021 at 5:51 PM
Can I Manually Mark a Topic Complete or Incomplete?
Yes! To manually mark a topic complete for a student, visit the My Class page and click on the Course Progression tab on the left side. Select the desir...
Mon, 25 Oct, 2021 at 3:04 PM
Completed Course Certificates
When you reach 100% completion of a course, a PDF certificate of completion will be available to you. There are two ways to find and download it. 1. Vis...
Thu, 24 Feb, 2022 at 3:24 PM