Website Assistance

Where can I find the Privacy Policy?
That one’s easy. Right here.
Fri, 7 Jun, 2019 at 7:27 AM
I'm getting intermittent/inconsistent errors. Any tips?
Yes! This is the hardest thing to troubleshoot because it’s inconsistent. But that normally points toward a computer problem, not a network or website probl...
Fri, 7 Jun, 2019 at 7:41 AM
I have a computer that's stuck on an error, the rest seem OK.
This is difficult to troubleshoot as all inconsistent problems are. Our first suggestion is to verify that you can access other sites. Second, try to clea...
Fri, 7 Jun, 2019 at 7:42 AM
I'm getting an error that says Flash:Video file not found.
Just refresh the page to fix that. The videos time out after a certain amount of time if the page loads and the video doesn’t play. Schools often have limit...
Fri, 7 Jun, 2019 at 7:59 AM
Help! I've forgotten my password!
No worries! CLICK THIS LOST PASSWORD LINK to recover it.  This requires that you have access to the email used when you created the accoun...
Mon, 6 Jul, 2020 at 2:39 PM
How do I keep track of my students' progress?
On the My Class page, there is a new system for keeping track of grades and progress. Select the group with the left dropdown (if you have more than one) ...
Thu, 29 Oct, 2020 at 2:23 PM
How do I change my students' password?
In some cases, student or county-addressed email address cannot receive outside mail. In this case, when you add students via CSV upload, or manually, they ...
Mon, 23 Nov, 2020 at 10:48 AM