Website Assistance
Yes! This is the hardest thing to troubleshoot because it’s inconsistent. But that normally points toward a computer problem, not a network or website probl...
Tue, 19 Oct, 2021 at 4:13 PM
This is difficult to troubleshoot as all inconsistent problems are. Our first suggestion is to verify that you can access other sites. Second, try t...
Thu, 4 Feb, 2021 at 4:00 PM
The Project Files can be found in two places: In the Project Files Topic page, or In the Resources tab Once you open the folder of your c...
Tue, 19 Oct, 2021 at 4:14 PM
Just refresh the page to fix that. The videos time out after a certain amount of time if the page loads and the video doesn’t play. Schools often have limit...
Fri, 7 Jun, 2019 at 7:59 AM
No worries! CLICK THIS LOST PASSWORD LINK to recover it. This requires that you have access to the email used when you created the accoun...
Tue, 19 Oct, 2021 at 4:16 PM
To view students' course progression Visit the My Class page and click on the Course Progression tab found on the left side. Select the desi...
Tue, 19 Oct, 2021 at 5:45 PM
Students can request a password reset themselves using this link. However, if students cannot receive emails from outside sources, their group leader mu...
Tue, 19 Oct, 2021 at 5:51 PM
Yes! To manually mark a topic complete for a student, visit the My Class page and click on the Course Progression tab on the left side. Select the desir...
Mon, 25 Oct, 2021 at 3:04 PM
When you reach 100% completion of a course, a PDF certificate of completion will be available to you. There are two ways to find and download it. 1. Vis...
Thu, 24 Feb, 2022 at 3:24 PM